Development Blog

Mail Migration

Simon Wright 16th October 2013

Recent issues with the email system should have now been resolved with an update to the system and the migration of our email provider from Message Exchange. This has meant that all emails sent from the quote engine are provided by our servers rather than using the previous Message Exchange system.

If you have any query's regarding this or any suggestions, feel free to get in touch! Simply email support@netmatters.com and someone will get back to you as soon as possible.

The Launchnet Team.

Bug Fixes and Reported Issues

Simon Wright 10th October 2013

It's been some time since our last development blog for the Launchnet system - have no fear as we have been working away quietly in the background.

We had some issues reported recently which involved in some extra updates to the way the system is running. We have now modified the quote sending engine to use "info@launchnet.co.uk" as the permanent sending address rather than superimposing a client's email over the top. The way email servers are evolving has meant that the previous method was highly likely to be recognised as spam going forward.

Should any quotes not arrive in your customers inbox, have them check their spam folders and set "info@launchnet.co.uk" as a safe and recognised email address to prevent this in future. Should you have any issues with Launchnet we are here to help. Simply email support@netmatters.com and someone will get back to you as soon as possible!

Additionally if you have any suggestions to the system, we would be happy to hear about it.

The Launchnet Team.

Invoicing Module

Rob Poole 4th September 2012

This week we've got an exciting new feature that we've rolled out across our quote software - invoicing.

When you log into your LaunchNet account you'll now see a "Modules" section on your home page. Hopefully by now you will all be familiar with the quote module but now you've also got the option to activate the "Invoicing" module. The reason we've made it as a module is so that if you're not interested in sending invoices then we don't want to clutter up your system, but if you do then you're a couple of clicks away.

When you click on the invoicing module link from the home page you'll be taken to your system configuration page. At the bottom of this page is where you'll find the ability to set up your invoicing module. You can choose your payment period which will be used to calculate the due date of the invoice, and then you can also choose if you'd like your invoice numbers to be automatically generated, or if you don't if you'd like to use a prefix for your invoice numbers.

Once you've activated your invoicing module you should now find an additional menu item of "Invoicing" next to products on the blue menu.

To create an invoice you'll want to go into your quotes list where you should now also see an additional column entitled "Invoice". The button in this column will take your quote and convert it into an invoice which you can then access from your new "Invoicing" page. Creating an invoice will lock down the original quote so it can no longer be edited.

Now you've got access to your new invoice you can treat it very similarly to how you would a quote; you can edit it, preview it and send it to your clients. On the invoicing page you will then be able to filter invoices by date, client and whether or not they've been sent or not.

We hope that you find this new functionality to be of a great benefit to your businesses and we will of course be looking out for any future feedback on this feature as well as others - we've still got plenty of new functionality in the pipeline!

< Newer     Older >